Payment is taken through either PayPal or the SagePay secure server. This website does not ask for, store, nor can retrieve your payment card details. You can pay by PayPal without having to register on this website by clicking on the Checkout with PayPal button from the shopping cart.
To pay by an alternate means you need to register on this wesbite and follow the checkout process. The SagePay system can accept Mastercard Debit, Mastercard Credit, Visa Credit, Visa Debit, Solo, American Express and PayPal as methods of payment.
When an order is placed your payment method is "Authenticated". This allows us to check that the card is valid and belongs to you but no monies are taken from the account. When we are ready to despatch or order your product, we will then perform an "Authorisation" which will debit the money from your account. At this point, your bank may choose to decline the transaction at which point we will notify you.
If the authorisation fails, you must either contact your bank to resolve the situation and contact us to perform another authorisation, or you will need to re-order using an alternative payment card. In the latter case, or after 48 hours have elapsed, your original order will be cancelled.
We can also take payment on a pro-forma basis. This is useful if you are VAT exempt as we can request payment without VAT being charged. If you elect pro-forma as your payment method, an invoice will be emailed to you for payment. Payment can be made by BACS transfer and you may be given the option of paying by any of the means above by following a link to the Sage Pay System. Note that if you pay in this way the payment is taken from your card immediately, not when the goods are despatched.
If you are a business and regular purchaser, we can offer credit terms and special rates. Contact Us for details.